1100 Main Street, Suite 1800, Kansas City, Missouri 64105
Robocall, Spam Text Message, or Junk Fax Complaint Form
State and federal law, including the Telephone Consumer Protection Act (“TCPA”), prohibits most robocalls, spam text messages, and junk faxes.
$1,500 per call, text message, or fax
The law provides consumers can receive minimum statutory damages of $500, and in some cases up to $1,500 per robocall, spam text message, or junk fax.
Make them stop.
Our firm has used the TCPA to put a stop to unlawful telemarketing and obtained settlements and judgments for the recipients of their illegal advertisements. Information about unwanted robocalls, spam text messages, or junk faxes you have received can help us determine if you might have a claim against the telemarketer and might be valuable evidence in any future effort to stop the spammer. What you can do to help:
Save any records you have of the robocall, text message, or junk fax. This information may be necessary and valuable to prove a case against the spammer or telemarketer. If available, save a record of:
- the caller-id information
- date and time
- any voice-mail
- contents of the text message or junk fax (For robocalls it is very useful to make a quick note of the contents of the robocall while your memory is fresh.)
If you have a mobile or cellular phone, this information can be easily preserved with a screen shot showing the call information:
- For an iPhone: press the HOME and ON/OFF buttons at the same time and release. You should now have a picture of your screen in the Photos app.
- For an Andriod phone: press the VOLUME DOWN and POWER buttons at the same time, hold them for a second and release. You should now have a picture of your screen in the Gallery app.
Fill out the complaint form. We will use this information to help you make a formal complaint to the right federal or state agency and to match the information you provide with similar complaints to track down the senders.